We, us and our; refers to evo Vania Leonard, a private company with limited liability registered under the company laws of the Republic of South Africa, and where the principal place of business is 21 Reginald Road, Mount Pleasant, Gqeberha (Port Elizabeth), 6070.
You and your; refers to any customer of evo Vania Leonard of other data subject whose personal information is held by any member of evo Vania Leonard.
Your personal information; refers to personal information about you, your spouse or dependants (as relevant) as described in POPIA. It includes information about financial status, gender, age, contact numbers and addresses.
Processing of information; means the automated or manual activity of collecting, recording, organising, storing, updating, sharing, distributing and removing or deleting personal information.
When you engage with us, you trust us with personal information about yourself and your spouse and your dependants. We are committed to protecting your right to privacy. We’ll take all reasonable steps to keep your personal information safe and confidential. The purpose of this Privacy Statement is to set out how we collect, use, share and otherwise process your personal information, in line with the Protection of Personal Information Act (“POPIA”). This Privacy Statement will be effective from the date POPIA is in force in South Africa.
By using the services of evo Vania Leonard and/or by providing your personal information to us, you confirm you give us consent that we may process your personal information subject to the provisions of this Privacy Statement. Similarly, should we process any information of yours prior to receiving such consent (for example, pursuant to a processing justification or as otherwise permitted under POPIA), the same will be processed by us subject to this Privacy Statement.
You have the right to object to the processing of your personal information. It is voluntary to accept these terms and conditions. However, we may require your acceptance to provide you with our products and services, including but not limited to the offering of our pre-qualification services and applying for home loan finance and insurance protection for you as well as other products such as deposit solutions and finance. When we do need personal information about you, your spouse and your dependants, we will only collect and process personal information for valid and lawful reasons. The acceptance of these terms and conditions and the permission given to process your and your spouse’s and your dependants’ personal information will continue while you are a customer of evo Vania Leonard, and for such period thereafter as we are required by contract or legislation to retain your records, including as required by our financial institution and insurance company business partners.
You agree that we may process your personal information for the following purposes:
We will not use your personal information for a different purpose than the one stated when you provided your data or otherwise agreed would be permissible. You may opt out of communications about updated information, new services and marketing messages at any time by unsubscribing from the communication concerned.
We will keep your personal information confidential as required by POPIA. You may have given us this information yourself or we may have collected it from other sources.
You warrant that when you give us personal information about your spouse, your dependants and your family, which may include a person under 18 (a minor) you have received their permission or the necessary permission from the guardian of the minor person to share their personal information with us. You understand that when you include your spouse, dependants on any evo Vania Leonard form, we will process their personal information for the purposes of your being a customer of evo Vania Leonard, including applying for a home loan, credit check, insurance, account opening, FICA, as the case may be and to pursue their legitimate interests. We may furthermore process their information for the purposes set out in this Privacy Statement and other related purposes.
If a third party asks us for any of your personal information, we will share it with them only if:
You consent and agree that, if we are required by the Financial Intelligence Centres Act (FICA) to do so, then:
You confirm that we may share your personal information within the evo Group companies for all of the following:
You also confirm that we may share and combine all your personal information for any one or more of the following purposes:
If we want to share your personal information for any other reason, we will do so only with your permission and/or subject to your right to opt out.
We have a duty to take all reasonably practicable steps to ensure your personal information is complete, accurate, not misleading and updated on a regular basis. To enable this we will always try to obtain personal information from you directly. Where we are unable to do so, we will make use of verifiable independent third-party data sources.
We have a duty to you as our customer to keep you updated about any offers and new products that we make available from time to time. Any entity within evo Group and contracted third-party service providers may communicate with you about these.
If you have chosen to opt in to any Electronic Marketing, you may opt out of that Electronic Marketing at any time. We will store your personal information for the purpose to action this request and action it as soon as reasonably possible.
You have the right to know what personal information we hold about you. If you wish to receive a copy, please complete a form called an ‘Information Request Form’ and specify the information you would like. This form can be found by requesting it via the contact page. We will take all reasonable steps to confirm your identity before providing details of your personal information.
You have the right to ask us to update, correct or delete your personal information. Where we cannot delete your personal information, we will take all steps to make it anonymous. You agree that we may keep your personal information until you ask us to delete or destroy it. This is unless the law requires us to keep it. The following are examples of laws that require us to collect and keep personal information:
You agree that we may transfer your personal information outside South Africa:
We will take reasonable steps to ensure that any country, company or person that we pass your personal information to, agrees or is obliged by law to treat your information with the same level of protection as required by the laws of South Africa.
We may change this Privacy Statement at any time. The most updated version will always be available on www.evovanialeonard.co.za.
If you have any concerns If you believe that we have used your personal information contrary to this Privacy Statement, you must first attempt to resolve any concerns with us. You can do this by contacting the Information Officer at the following email address: firstname.lastname@example.org.
If you are not satisfied after this process, you have the right to lodge a complaint with the Information Regulator, under POPIA. The contact details are: The Information Regulator (South Africa);
33 Hoof Street, Forum III, 3rd Floor Braampark, P.O Box 31533, Braamfontein, Johannesburg, 2017
Complaints email: complaints.IR@justice.gov.za